Contact Us

We’d love to hear from you! Whether you have questions about our products, need help with your order, or just want to share your feedback, our team is here for you.

At Velvet Cat Eye, we’re committed to providing a smooth and enjoyable shopping experience — from browsing to application.

💬 Get in Touch

Customer Support Email:
haiyuegongchuan@gmail.com

WhatsApp:
+86 131 8507 3015

⏰ Response Time

Our support team typically responds within 24–48 hours (Monday–Friday).
We appreciate your patience during weekends and holidays.

📦 Order Support

If you're contacting us about an order, please include:

Your order number
The email used at checkout
A brief description of your issue

This helps us assist you faster 💖

🤝 Collaborations & Business Inquiries

For influencer collaborations, wholesale, or partnership opportunities, feel free to reach out via email with the subject line: “Collaboration Inquiry”.